Tina Hudson [completeva]
What is your profession? What is your title printed on your business card?
I am a Virtual Assistant
What is expected of you in your job, and how do you accomplish it?
I assist clients to work smarter by taking the tasks that take their time allowing them to concentrate on growing their business
What links do you have on the Internet: website, blog, social networks?
Are you satisfied with the education that you received?
In which areas have you thought of building upon your education?
Further develop my knowledge cloud based working
In which tasks are you good at, and in which could you better yourself?
Finding ways for clients to work smarter no harder, although I don't believe in reinventing the wheel, I am great at organising and finding good deals, and helping clients find ways to expand their markets. Figures are not my thing I am trying to develop my skills
Do you usually attended seminars or coursework to advance your professional work or would you consider yourself a more self-taught person?
Yes I participate regularly in webinars, and attend conferences although I like face to face contact I also self teach myself a lot of products.
When did you realise that your work was being considered important and that it could possibly take you places?
I think it was more a realisation that I couldn't use my skills being employed and that I wasn't developing my skills, and I knew that by clients paying for the time they need support they would benefit from having the professional touch of a Personal Assistant without the costs.
Who have been the most influential people in your career?
Kate Bacon another VA who when I was initially thinking of becoming a VA answered all my questions and all the members of the VA Support Group which is a continual source of development.
With which types of persons do you feel you work well with as a team?
Those that share information and want to succeed.
Which goals have you focused on in your professional career?
Being the best I can and offering clients a variety of skills and where I haven't got the skills to either train or outsource to a Virtual Assistant which ever is most cost effective for the Client.
Do you have a website or blog? How was the process in making it? Does it accomplish the purpose for which it was created?
Yes I have a website www.completeva.co.uk My first experience was a disaster, but I then used Sally Walker she specialises in Virtual Assistant websites and was blown away with her enthusiasm and expertise.
Do you attend cocktail parties, presentations, fairs or conventions related to your profession?
Yes I do try to attend iVA meet every year run by Helen Stothard just depends really where they are and when and if I can fit it in.
Have you explored the social networks for professionals online? Are you member of any of them?
Yes I use Facebook and Linkedin I havent explored the rest.
How are you different from others in your professional sector?
Within the Virtual Assistant Industry we all have different skills and those we share we have different levels of expertise, I think clients pick a Virtual Assistant on a know - like - trust basis, working virtually is not for everyone.
How is the Interent changing the way you work?
I am totally dependent on the internet as all the applications I use are web based so I can access everything wherever I am in the world.
Do you do telecommuting?
My job depends on it I very seldom go to Clients premises only for meetings, so Skype is my link to all my clients and have regular video conferences with them.
Would you relenquish some of your income in exchange for more free time?
One of the reasons I became a Virtual Assistant to gain work life balance so I only work the hours that fit in with my lifestyle.
What are the things you least like about your job?
It can be lonely sometimes but I belong to a Professional VA Network on Skype which is great for problem solving and venting!
Besides your current profession, what other things would you have liked to have been?
Own a little Bistro I love cooking for people.
What is the most important thing you have learned from experience?
Business is tough it takes time to build your client base and that not everyone is honest.
When you were young, what did you want to be when you grew up?
I wanted to be a window dresser, and the usual an Air Hostess!
Save some excpetions, do you believe professional and personal relationships should not be mixed?
I like to keep them separate familiarity breeds contempt!
Trust your instincts
If its too good to be true, it usually is!
How do you handle customer complaints?
I don't have them luckily, but then I keep clients updated with everything I am doing so I know I am always on the right track.
Someone wants to ask for a pay rise and they ask you for advice in how to approach the matter with their boss. What do you tell them?
Be very clear why you think you need one, give examples of where you have done well, but also where you have failed and how you have improved.
What do you do to manage stress?
Since I have been a Virtual Assistant I don't get stressed anymore everything is calm.