PROFESSION: People are resistant to change. No matter how much evidence you have to improve something, oftentimes people stick with what they've always been doing. In my industry, that's how people fail. You have (...)

What is the most important thing you have learned from experience?

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People are resistant to change. No matter how much evidence you have to improve something, oftentimes people stick with what they've always been doing. In my industry, that's how people fail. You have to constantly educate yourself.