First of all with exercise, engagement and a lot of study. It can sound strange, but the deep, contextual listening - typical of coaching - is not an easy activity: we are so used to interpret, to anticipate, to give advices.
It's necessary to become "egoless", that is to put your ego aside, ceasing judgement, prejudices, previsions, advices, projections, expectations, negative emotions... It's also important to learn to listen not only to the words, but also to the verbal and non verbal messages sent by the coachee, which represent the 93% of the global content of a normal communication! |
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