|What do you do when a client simply says "I don't like it"?
If the client can communicate with me and wants me to do it I will redo it. If not then I let it go.
I attempt to find out what about it is wrong and see if it is salvageable or I attempt to discern where we both went wrong in the transfer of information on the project, and attempt to get us back on track as swiftly as I can.
That doesn’t really happen. The client makes any changes at the rough stage.
That hasn't really happened. Over the years, I've worked out a process that kinda assures me AND the client that I won't be wasting my time, and that they'll get something they love.
Like I said before, I've been very fortunate to have clients that don't get that way. And you can honestly say whatever you wish to me about a piece--you won't hurt my feelings if you're honest! It'd hurt my feelings more knowing that I continued down a path you weren't satisfied with.
And in all honesty, if I did something that a client didn't like, I wouldn't charge them for it. Every piece of art I've done has succeeded in helping promote my career in certain directions, even when I had no clue if the art would even benefit me that way, initially.
Depends - if I believe in the client, I keep working at it. If I feel they are way off base in their direction I may ask for a kill fee. Doesn't happen a lot, but there are times.
Thant has not happened from 1981-2008..I have only had people
that like to turn me into a personal etch a sketch because they
get addicted to the process.
Usually it is frustrated wanna be artists
You re-draw it. That's all you can do. The client has hired you to create something that they want. They're paying you, so you have no choice, you suck up your pride and try again. If you can't do that, then you're in the wrong line of work.
I ask what specifically do you not like about it? I can address that issue better than trying to read the mind of the client. Honestly I don't hear that too often.
After swallowing some pride, I query the client as thoroughly as possilbe to make sure I am clear on their expectations. Then I set out to either adjuct the current illustration, and if this isn't possible, I redo it. This is never fun- although sometimes I end up liking the redo better. When this happens, I chalk it up to a learning experience.
I ask questions geared to figure out exactly what it is they don't like, and then what they would prefer to see. I start an impromptu brainstorming session whether the client realizes it or not. It's important for me to understand what the client's needs and wants are, and it's not always easy for them to express it, or they may not really know, they just know what they don't like. So I try to find out smaller elements they do like, breaking it down ... and I run with that.
I've never had anyone say that to me. Though if they did, I'd ask what it was that they didn't like and change it.
i make changes. the client is always right. if you want to make a living as an artist
you do what's necessary even if it's not what you think is right or good.
I ask them what they don't like about it and will work to make it everything they are looking for.
Try not to take it personally. You have to resolve it. It is very rare this happens
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