|What do you expect of your bank? Does it respond to your needs?
Again, we chose working with a Native Owned Bank who have complete understanding of the Native Setting.
Banks have for many years treated customers as numbers. This is slowly starting to change but has a long way to go
Banks should help more the small business , now days they just pull out.
I think that small entrepreneurs face certain challenges in the bank.
Ease of use, responsiveness and transparency. We have used a few banks during our existince - all fail on at least one of these, and many on more than one. Data protection is a failing across the board, yet any humility on the subject is completely absent.
We expect a lot of personal service and response to queries when we ask- none of this telephone answering service! We get that with our bank which is great.
We have an ethical bank. We expect them to support us, and respect our way of doing business. And they do.
I expect support and advice. I wouldn't say my bank greatly responds to my company needs, but I am satisfied
To be there when I need them and suggest solutions to questions I may pose.
My bank has been decent, they used to be better when they were a small independent bank before they were bought out.
Our Canadian banking system is very stable and I have used the same bank for more than 30 years (both personally and in business).
I do not believe in high debt, so our bank does not make as much money on us; however we are a top client because of strong financial performance year over year -- in the last downturn we were able to negotiate amazing referred rates because we were such a preferred client with such a strong performance record.
Relationships are important -- one always needs their bank onside BEFORE problems arise.
We are happy with the service we get from our Bank. We do however bank with them not vice-versa.
They came to do a review recently (for tax planning) and were surprised/impressed at some of the things we had in place.
Our bank's primary use is to float our payroll. We have a strict policy of paying our contractors every two weeks, regardless of whether or not the customer has paid us yet. I have said this before and I will say it again, translators and interpreters should be paid in a timely manner. If you cannot pay them until the customer pays you, make sure they know this ahead of time and agree to those conditions. Our bank is there to cover us, and they do a great job at this!
To keep my money safe and help my business grow with good cash flow solutions.
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