Interview with:Syed Rafi [everindian]
PROFESSION
 | What is your profession? What is your title printed on your business card? Training & Development is my Profession.
Management & Sales Trainer |
| What did you study and why did you choose to study that field? What all I could & I did so because of Lack of Exposure. I my self am Responcible for my Lack of Exposure. |
| What is expected of you in your job, and how do you accomplish it? Results, Results & only Productive Results.
I just do it & see it to that Results happen...... |
| What links do you have on the Internet: website, blog, social networks? www.atcs.in
www.siliconindia.com/profiles/.../Syed_Rafi_Sales_Trainer.html
www.linkedin.com/pub/dir/Syed/Rafi
http://www.youtube.com/watch?v=0GSCrFPpgo4
twitter.com/syedrafi
http://www.facebook.com/people/Syed-Rafi/1412323146#!/everindian?hiq=syed%2Crafi&ref=search |
| Are you satisfied with the education that you received? I am really Happy but not Satisfied.
Thats the reason I am Constantly Educating Myself.
Thanks to My Parents & Teachers. I really understand & Realise their Importance now & also the Their Vital Role in My Life. |
| In which areas have you thought of building upon your education? I will study Applied psychology, Insha-Allah. |
| In which tasks are you good at, and in which could you better yourself? I am Good at Training, Inspiring & Motivating People, Of course who know me also feel & say the same.
I need to be more Organized. |
| Do you usually attended seminars or coursework to advance your professional work or would you consider yourself a more self-taught person? I wish I could’ve undergone formal Training before taking it up as a Profession.
Whenever Trainings & Seminars happen, I am usually delivering My Trainings. It’s a pure Co-Incidence. However if I get a Chance next Time I wouldn’t want to miss them provided I am around. |
| When did you realise that your work was being considered important and that it could possibly take you places? When I was working with the development Officers units of Rajamundry division of LIC of India. Rajamundry was at 100th Position out of 100 divisions of Lic of India & it reached Number one position on pan India level in the span of 4 to 5 months.
This was the Time of Serious Realisation for me. |
| Who have been the most influential people in your career? Mr. M Suresh Chander Reddy
Mr. NVK Roop Kumar
&
Mr. Chokkapu Venkata Ramana
Mr. Gampa Nageshwar Rao |
| With which types of persons do you feel you work well with as a team? People who have got Passion, Dedication, Drive & Killer Instinct. Also People who are Extremely Focused on Methods & Results as well. |
| Which goals have you focused on in your professional career? The cause of My Trainees is a Purpose for me. I want all My Trainees to Reach their desired Destinations & Realise their GOALS. Thisz my Intention & all others things are happening Incidentally. |
| Which publications associated with your field do you regularly read? Quran, Hadith & I do read time & again all the books written by Yandamoori Virendranath [ An author of Huge Impact on Millions like me in India ]. |
| Which languages do you speak, and how have you learned them? TELUGU,
HINDI,
URDU &
ENGLISH.
I could Learn Telugu as it is our regional Language in Andhra Pradesh, India. Moreover partly my Academics was from Telugu Medium of Instruction.
I am an Indian. Hindi is our National Language. It was also our second Language of Learning during Academical Phase.
URDU is my Mother Tongue. Its very Natural that I have Picked it up.
Again part of my Academics was also from English Medium of Instruction, Thats how I picked it up. |
| Do you have a website or blog? How was the process in making it? Does it accomplish the purpose for which it was created? Ascent Training & Consultancy Services is my Company's Name. our website url is http://www.atcs.in
The process of making it was really amazing & Interesting. I thank mr. Md Yasin Ali for this. The total credit goes to Yasin Ali for having Made & Designed www.atcs.in
http://www.atcs.in is serving the purpose of its making.
Mr Yasin's Profile can be visited at in.linkedin.com/in/yasinhyd |
| How do you feel about speaking in front of an audience? What experience have you had in this arena? It feels Great to Speak in front of audience. Its My Profession. I am an Inspirational and Motivational Speaker by Profession.
All my experiences have been really wonderful & Matchless. |
| Do you attend cocktail parties, presentations, fairs or conventions related to your profession? Yes, I do attend if Required. |
| Have you explored the social networks for professionals online? Are you member of any of them? Yes I have Explored few of them. I am a member at
http://in.linkedin.com/in/everindian
http://www.facebook.com/people/Syed-Rafi-Uddin/706278312#!/everindian?ref=ts
www.siliconindia.com/profiles/.../Syed_Rafi_Sales_Trainer.html |
| How are you different from others in your professional sector? I am Like everyone in My Profession of Training & Development. |
| How is the Interent changing the way you work? Internet: Yes, It definitely Made my Life More Easier..... |
| Do you do telecommuting? Yes I do at Times. |
| Do you feel your hobbies serve to elevate your career? Reading & Meting People are My biggest Hobbies. Yeah these do serve in elevation of my Profession. |
| Do your hobbies aide in professional networking? Yes they Do.... |
| Would you relenquish some of your income in exchange for more free time? That is what I do usually..... |
| What are the things you least like about your job? Everything................... |
| Besides your current profession, what other things would you have liked to have been? Sports Person,
Advocate,
Actor &
Film Director..... |
| What is the most important thing you have learned from experience? If you work today, your Tomorrow is always Bright.... |
| When you were young, what did you want to be when you grew up? An Advocate....... |
| Save some excpetions, do you believe professional and personal relationships should not be mixed? It all depends on the Persons & Situations..... |
| List any credits, publications, competitions, etc. Mr. Sharad P Chavan an Insurance Advisor of LIC of India from Sangli was to the first person in the world for the year 2009 to qualify for MDRT [Million Dollar Round Table Conference]. He had dedicated his achievement to Syed Rafi, That’s me. I thank him…
The links about it are as follows
www.premiumonline.in/marchenglish09.pdf
http://magazine.premiumonline.in/mdrt-on-january-1
http://www.atcs.in
I thank Mr. Sharad P Chavan from the bottom of my heart for the honor accorded. |
| Your Bible? Al-QURAN |
| How do you handle customer complaints? First of all we take utmost care in Complains do not happen. In spite of our precautions if complaints arise… then I
Listen
Understand
Acknowledge
Analyze
Empathize
Address the Issue Personally as far as Possible. Of course my Colleagues are also to be complemented in addressing the Complaints….. |
| Someone wants to ask for a pay rise and they ask you for advice in how to approach the matter with their boss. What do you tell them? If they sincerely feel the hike is justified, I would suggest them to have one on one talk with the boss in manner which boss would understand the situation. I mean telling not yelling the way the boss likes to listen. I would suggest them following steps….
Take a prior Appointment [ Check if the boss is in Good & High Spirits ]
Tell the Boss: How he & the organization mean a lot to him & improved his and his Family’s quality of living.
Describe how he had been benefited professionally & personally by working with the boss and being in that Organization.
List how the initiatives taken by Boss & Organization for employee welfare has helped.
Now explain why his pay needs to be increased. Explanation has to be in a humble & dignified way. |
| What do you do to manage stress? Take a Walk,
Go on a Bike,
Swim,
Listen to music & Look in to my heart, Yes it reminds me of My Happier occasions which always brings back smiles through which I go Miles..... |
| What are the most common mistakes clients make when they judge your work? Clients are never wrong. Atleast for me it's True. Clients are ALWAYS RIGHT. |
COACH
| What types of coaching do you do? Who are your clients? I am a Sales & Management Trainer.
I represent Ascent Training & Consultancy Services, A Sales, corporate & Management Training Company from Hyderabad, India.
Few of my Clients are:
Airtel,
Sp Fabricators,
L.I.C of India,
Reliance Life,
Bajaj Allianz,
Birla Sun Life,
Shriram Group,
Suprabhat Group of Colleges,
Imran College of C.A,
St Jones College,
Olive PG College,
LAQSHYA College of Engineering & Management,
Satyam Learning Campus,
HITS Group of Colleges
NAVATA ROAD TRANSPORT,
CMR Group,
National Academy of Construction &
Road Safety Club |
| Can you provide a link to a site where we can get to know more about you, the type of work you do and/or the place where you do it? http://www.atcs.in
Ascent Training & Consultancy Services - Hyderabad |
| How did you get into coaching? only Because of Two Persons:
1] Shree Chokkaapu Venkata Ramana Garu... A famous Majician from Hyderabad
2] Shree Gampa Nageshwar Rao... Very famous & Powerful Speaker & Trainer from India. |
| Do you have innate qualities, or is it something that you learned? Many say I have innate qualities but the fact is I have Learnt.... |
| Can you describe briefly the technique or methodology you use? I believe in Connecting to the Hearts & Souls of participants, Thats what I do...
I call it Approach rather than Technique or Mrthodology. I relate to them & they assosiate. |
| When the coach is confused or lost, where does he/she find a guide? It does happen sometimes, but carefull preparation will always ensure it doesn't happen usually.
Inspite of that if I am confused I would dfinitely find Guide who is within me. Thanks to the Books I have read, Experieces of self & others also are helpful.
One needs to remember the Job of the Coach is neither to creat Cofusion or get Confused but to remove confusion. |
| What must the person you are helping contribute? Open mind, Commitment, Dedication, Trust & Interest are always appreciated but not a compulsion. These things can always be developed over a period of Time. The most Important & Vital thing is willingness & being prepared. |
| What motivates someone to work more efficiently? Desire of getting & Fear of Loosing usually. |
| How do you work on the emotional plane? Acknowledgement, Acceptance & Addressing are the three steps to be followed. Channeling those emotions towards achieving the Objectives & Goals is another important step to be taken. |
| Can positive thinking can be developed into a habit? With enough Practice, Yes Positive Thinking can be developed in to Habit.
Why only this?
Anything can be definitely developed in to Habit by Practice. |
| How does one learn to listen? I remember having asked my Friend who was really known as a Good Listener, How do you do that?
His Reply: I don’t talk while others are Talking, I don’t Contradict or Stop them abruptly while they are speaking to me.
I understood best way to Listening is letting others tell. |
| How do you define the concept commitment? What importance does it have in the development of a person? Commitment is all about assuring Self & Others about certain things which are to be done, Performed & delivered in the Time frame agreed up on.
It’s a Promise. A promise is an Obligatory to be Lived & Fulfilled. Its also Turning Up & Taking Charge. There are no two ways about it.
Commitment is of utmost importance in the development of a Person, as it brings in Courage, Clarity in Thoughts & Definiteness in Actions, Resulting in to Development. |
| Both of the following are necessary, but how are dreaming and realism balanced? Serenity Prayer - Reinhold Niebuhr
God, give us grace to accept with serenity
the things that cannot be changed,
Courage to change the things
which should be changed,
and the Wisdom to distinguish
the one from the other.
As long as one understands the above in its True Sense & Spirit. One can dream of anything yet can find balance only if required. |
| Is it necessary at times to reorient a person’s desires and expectations? If it’s required, then yes but One shouldn’t mistake fickleness to Flexibility. It all Depends…..
But the Big Question is who should Decide? |
| Discipline and creativity: are they two forces in opposition, or are they complementary? They complement each other.
In fact Usually Creativity reaches its Destination, i.e. Realisation through Discipline. |
| What are your personal relationships like with the people you work with? I am there for them & they are there for me. We not only know this but also have experienced it. |
| What is usually the main obstacle your clients face? Themselves Only. |
| How do you know if a challenge is the right one for a person? I only assist them. I don't Decide or be Judgemental, rather I will assist them in Deciding & Judging. |
| When the coach is confused or lost, where does he/she find a guide? Who is the coach of the coach? Within Self. The Job of the Coach is to take care of His/Her clients whenever they Feel Lost or Confused. |
| Can an excess of self-esteem be the worst obstacle? Excess of anything & everything can always be obstacle. |
| How do you recommend selecting a coach? Should it be someone who has followed the path that he/she wants to? Should it be someone they admire? Should be able Understand & Analyse the Person & Situation.
Should be able Identify the Problem & Launch Solution.
Even if it's someone who has followed the Path or Admired one whats the Use If He/She [The Probable Coach] Doesn't've the above Qualities..... |
| If someone wants to initiate a self-transformation, what general advice would you give him/her? I congratulate them. Listen to them, Encourage them & Assure them that the Process is very Easy & Attainable. I would clarify their doubts & offer few suggestions on being Asked. |
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Syed Rafi
Hyderabad - India:
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